At FORGED Company, I am committed to empowering firefighters with leadership skills and community engagement. My mentorship program builds leaders, while charitable events like HEROES for HEROES, Random Acts, and Super Kids uplift spirits and focus on collaboration. This balanced approach strengthens personal growth and community resilience, making my organization a unique pillar in the non-profit landscape.
Explore how I blend mentorship and community service to empower first responders for leadership. Learn about initiatives like HEROES for HEROES, Super Kids and acts of kindness that promote mental well-being while strengthening community bonds. My approach focuses on collaboration, fostering a supportive environment for personal and collective growth. Discover the story behind my mission and what drives my commitment to societal impact.

Charitable events at FORGED underscore my commitment to giving back. By organizing toy drives for HEROES for HEROES and various acts of kindness, I strengthen community ties while enhancing the mental well-being of participants. This approach not only enriches lives but also solidifies our role in fostering a compassionate and interconnected community.

Mentoring firefighters and first responders forms the backbone of my mission. By offering structured leadership coaching and challenges, I foster accountability and personal growth among participants. This empowers them to excel as leaders while building a supportive community network focused on resilience and strength.

Recognizing the critical role of first responders, my initiatives extend support beyond just firefighters to include police and military personnel. By building partnerships across different branches of service, these efforts aim to foster unity, resilience, and a broader sense of community that transcends professional boundaries.

Emphasizing the significance of community service, my Random Acts of Kindness projects create a ripple effect of positivity. These initiatives inspire volunteers to participate in meaningful ways, enhancing personal growth while fostering a collective spirit. They play a crucial role in nurturing compassion and contribute significantly to the well-being and morale of all involved.
Lt. Bustos is the definition of leadership. Real leaders lead from the front with their actions. He is a motivating force that drives others to be the best versions of themselves on and off the clock. As an officer it is easy to delegate menial tasks to subordinates but he is an exception to this. He takes pride in doing the small things with his crew and building a strong sense of comradery with his brothers and sisters.
Lt. Bustos is truly inspiring, his dedication to being a mentor for members at work is paramount in ensuring well rounded and trained firefighters. His dedication does not stop there, he is a mentor for individuals interested in EMS careers. He takes time to meet and speak with those individuals to ensure they are on the right track and have the tools needed to be successful not only in EMS but also in life. In addition to his strong work-ethic he finds time to volunteer and give back to his community. Most notably is his Heroes for Heroes campaign which brought so much joy and cheer to everyone involved in the event, so much so that I can’t wait to be a part of the next one.
I had the absolute pleasure and privilege of working with Chaplain Charles Bustos at Albuquerque Fire & Rescue.
I can say without hesitation that he is one of the most patient, level-headed, logical and caring paramedics I've ever worked with.
Charles is a dedicated and servant-hearted leader, not only in the fire department, but within the community as well.
Charles consistently goes above and beyond—not only in patient care, but also in the way he pours into the next generation of firefighters through ongoing training and mentorship of cadets.
He doesn’t just teach skills; he shapes character, discipline, and integrity.
Beyond the fire service, Charles founded Forged, a men’s group that brings firefighters together to train physically while holding one another accountable to grow as better men, leaders, husbands, and fathers.
It is a powerful reflection of his belief that strong first responders should be men and women of strong character.
Charles also leads a ministry that serves those in need by providing practical, life-changing help—whether that means building wheelchair ramps, improving housing conditions, or making a home safer and more livable.
His faith isn’t just something he speaks about; it’s something he lives out every day through action.
Albuquerque Fire & Rescue and the community it serves are better because of Chaplain Charles Bustos.
His compassion, leadership, and tireless service make him a true asset and a genuine blessing to everyone around him.
— Chaplain David Hustedt
(Retired AFD)
I have known Charles Bustos for over 15 years, and during that time I have witnessed firsthand his unwavering character, work ethic, and commitment to his family, his profession, and his community. He has personally trained me in the past, and I entrusted him to train my daughters when they were children. Through his guidance, he not only helped build their physical strength, but also their confidence, discipline, and self-belief. As a devoted husband and father, he leads by example, and that same intentional leadership carries into every person he coaches and mentors. He continues to be an outstanding example of what a strong, disciplined, and values-driven man looks like for today’s youth.
What truly sets him apart is his deep investment in the future of New Mexico. Through community outreach, volunteer efforts, and initiatives like Heroes for Heroes, he pours into the lives of children in New Mexico, blessing families and making a lasting difference. He also intentionally builds the character of other men challenging them to become better fathers, husbands, and leaders. He is a clear example of the values of an exemplary leader who builds others up and bears the fruit of a Godly man. We are truly blessed to have him serving as a firefighter in the state of New Mexico and as a pillar of leadership through FORGED.
On a personal level, his impact on my life has been consistent and meaningful. As a trainer and a friend, he has pushed me to be better while always leading with humility and integrity. I have seen the same intentional investment poured into countless others—men, women, and youth—who have grown stronger not just physically, but mentally and spiritually because of his influence. His consistency, leadership, and genuine care for people leave a lasting mark, and the difference he makes in the lives of others speaks for itself.
I had the pleasure of getting to know Charles in about 2007 or 2008 when we both entered Paramedic class for AFD. He was not one to talk a lot but listened a lot. One of the first things I noticed everu day he was his commitment to preparation. Always early to his seat, desk organized with books, homework, and any other items we needed. As school progressed, and we all got know each other Charles steadily moved to an unoffical leadership/point of contact in the class for questions on material and help with skills, etc. given his firm grasp on the very difficult concepts. ( If you ever attempted P School you know the insane pace of presentation, short periods to practice/digest, then test out and move on to the next block). He always displayed integrity with his decation to learning, and a willingnes to help others whether it was before class, during lunch or after class. When we had time - he encourage all of us to not forget the imporance of physical resilience along with mental, as it seemed all our time was either in class or in study groups after class (which he often organized) and would lead short lunch work outs, jogs, etc. to help keep us mentally balanced and manage our stress. After we graduated and hit the streets, over the next several years, I had the privildege of working with him in various parts of the city and continued to be impressed with his consistency to performing his craft as an exemplary level- be it paramedicine or supression. He often did (and contiues to) lead by example. Walking the talk in showing the absolute critical imporance of training (mentally, spiritually and physically) and preparation even as an officer. A positio too many feel they can relax in and preach instead of rolling up the sleeves and getting hands on with the crew -espicially the newer firefighters/paramedics. I retired a handful of years ago but certainly hold Charles in the hightest regards as one of the hardest working, most dependable, patient and capable men I was around. If I never said it before "Thank you sir" for being such a strong and well-rounded example for me and many others.
Charles Bustos is a true team player his inspiration to be better in all forms in his life spreads to anyone and everyone he touches. He has a work ethic that is relentless when it comes to his health and fitness. Ive worked along side him to be witness to his continual dedication to service and community. You can find him speaking daily words of inspiration and motivation wherever he goes. I have been able to benefit from his regular health challenges that have held me accountable and created a community of people working to better themselves. Charles is a powerful leader in our community who is making a difference in a positive way.
I have had the pleasure of knowing Charles for approximately eight years, and during this time, his strong character and unwavering commitment have always been evident. Charles approaches every responsibility with integrity and a genuine sense of purpose, consistently earning the trust and respect of those around him—including many of my own family members, who have chosen to work with him. His dedication to volunteer work is clear in the countless hours he has spent supporting others and making a positive impact in the community, from organizing toy giveaways for hospitalized children to compassionately counseling adults in need.
Beyond his admirable character, Charles demonstrates outstanding leadership and mentoring skills, particularly in his guidance of AFD new recruits. He generously shares his experience and knowledge, helping others grow and succeed. Charles’s ability to inspire and motivate those around him has made a lasting difference, and his consistent efforts have greatly benefited everyone fortunate enough to work alongside him.
What stands out most to me about FORGED and the meaning of leadership is character. Not the kind that shows up when things are easy, but the kind revealed on hard days. Values like…Pride, respect, fairness, and integrity…aren’t just words you talk about…they’re standards you live by. You model emotional control under pressure and an internal locus of control that refuses to blame circumstances, people, or excuses. That mindset is rare, and it’s exactly what strong men and strong leaders need to see demonstrated, not just taught.
You consistently reinforce that leadership isn’t about titles, dominance, or noise!!!!IT’s about being a good man first. Showing up when it’s uncomfortable. Doing the right thing when no one is watching. Taking ownership when things go wrong and staying steady when others lose their footing. Hard days come for everyone, but how you handle those days is what defines you, and you handle them with discipline, accountability and being strong enough to ask for help!
As front line workers we can create a family with meaning and purpose…providing framework for how to live, lead, and carry themselves with respect. FORGED (a unit of one goal) isn’t about hype or ego; it’s about consistency, growth, and building men who are dependable for their families, their teams, and their communities. That impact is real, and it lasts.
Life is 10% what happens to you, and 90% how you react to it!” ~Charles Swindoll
My name is Matthew Marquez. I met Lt. Charles Bustos through the fire department when I was a rookie. I got introduced to the Forged group when he put out a monthly challenge. Since then I have completed several other challenges that he has put out and always look forward to pushing myself through new ones. My favorite thing about Lt. Bustos is his commitment to pushing us in the fire service to be our best. Weather its our physical fitness, our appearance, or how we carry ourselves as men, Charles is always setting the standards and leading by example.
Another reason why I look up to Lt. Bustos is his drive to serve others. Being Paramedic in the fire department, his devotion to serve our community exceeds the ordinary citizen. Charles goes above and beyond that calling, by mentoring people who are new to EMS and the fire service, to volunteering for local charities, to starting his own non-profit charity. He inspires me to always look at the world from beyond the view of just myself.
Lt. Bustos' career and work ethic speak for themselves. I look forward to continuing to work with him to make every firefighter in the city, state and beyond, the best they could be. I will use the lessons learned from him to make our community and the world a better place.
I’ve known Charles Bustos for more than fifteen years, ever since I first walked into his gym. His approach to training was unlike anything I had experienced—he taught me that movement should be purposeful, functional, and connected to real life. Instead of chasing numbers or reps, he showed me how to strengthen movement patterns, build stability, and develop endurance that actually translates into daily living.
Applying his lessons changed everything. I could walk farther, lift heavier, breathe better, and simply feel stronger and more capable. But the more profound impact was the discipline he instilled. Charles taught me to break challenges down, stay consistent, refine my efforts, and work toward meaningful goals. Those principles have shaped every part of my life.
Seeing him launch Forged and the Heroes for Heroes mission feels like a natural extension of who he is. Charles has always lifted people—physically, mentally, and personally. I’m grateful for the difference he made in my life, and I know Forged will do the same for others.
Charles Bustos has been a true inspiration to our family! I met Charles while searching for a gym where we would feel comfortable as we began our journey toward better health. At first, I felt nervous and intimidated about working with a personal trainer, but I decided to give it a try with Charles—and it was one of the best decisions I’ve made. Eight years later, I’m still training with him. His genuine dedication to helping others, along with his kindness, sincerity, and courage, is rare. I am stronger than I’ve ever been, and our family feels incredibly blessed to work with Charles.
Dr. Rosalia Pacheco
When I first met Charles Bustos, he was a co-owner of Firebellz gym and I was one of his clients.
Firebellz gym is a kettlebell workout facility, which specializes in carefully crafted workouts based on the clients’ need and abilities. My membership at Firebellz gym was one of the best fitness experiences of my life. The workouts, the instructors and the equipment were all top notch.
Charles crafts each workout based on the clients’ needs. He has a unique ability to assess each client individually and is able to coach us in our workouts but never to the point of injury.
Through Charles’ training program, I was able to make tremendous strides in my personal fitness which included both strength and balance. Charles has vast knowledge of muscle movement and development and this enabled me to consistently improve my physique and cardio stamina without injury. I want to thank Charles Bustos and his team at Firebellz for all they did for me and I would highly recommend Charles Bustos to anyone who is looking for a trainer who has the character and knowhow to take you to the next level.
I’ve had the opportunity to work alongside and observe Charles Bustos, both professionally and through FORGED, and I can say without hesitation that his character and work ethic set him apart. He approaches everything he does with integrity, consistency, and a clear sense of purpose. Whether it’s in the fire service or in training, he leads by example and holds himself to the same high standards he expects from others.
What truly stands out is his commitment to developing people. His programming is thoughtful, effective, and rooted in long-term progress—not shortcuts. He takes the time to mentor and coach individuals at all levels, meeting them where they are while pushing them to be better. Through FORGED, he has created an environment that builds not only physical capability, but confidence, discipline, and leadership—qualities that translate directly into real-world performance and service to others.
I have had the privilege of working with Charles Bustos when he was the co-owner of FireBellz and as an independent coach. I can confidently say that his character and work ethic sets him apart from the general coaching population. He is a proponent of continuing education which allows Charles to consistently show up prepared, motivated, and fully committed—not only to their own growth, but to the success of every individual. His integrity, professionalism, and positive attitude create an environment where people feel supported, challenged, and inspired to do their best.
Beyond Charles's technical knowledge and training expertise, his is an exceptional coach and leader. Charles has a remarkable ability to meet people where they are, tailor programs thoughtfully, and communicate clearly and effectively. Whether leading group sessions or providing one-on-one coaching, he demonstrates patience, accountability, and genuine care, helping others build confidence while pushing safely toward meaningful results.
In my opinion, what truly distinguishes Charles is his commitment to service and community. His volunteer efforts reflect a deep passion for giving back and using fitness as a tool to uplift others. He leads by example, consistently investing time and energy into mentoring, supporting, and motivating individuals. Any organization or individual would be fortunate to work with Charles.
Charles Bustos is the definition of a 'Lead by Example' firefighter. His commitment to the mission is clear: He doesn't just talk about readiness and fitness; he lives it. Whether it is maintaining equipment to the highest standard or coming up with and performing workouts using the tools of our trade, he executes every task with purpose and pushes the crew to do better.
Lt. Bustos is the definition of leadership. Real leaders lead from the front with their actions. He is a motivating force that drives others to be the best versions of themselves on and off the clock. As an officer it is easy to delegate menial tasks to subordinates but he is an exception to this. He takes pride in doing the small things with his crew and building a strong sense of comradery with his brothers and sisters.
Lt. Bustos is truly inspiring, his dedication to being a mentor for members at work is paramount in ensuring well rounded and trained firefighters. His dedication does not stop there, he is a mentor for individuals interested in EMS careers. He takes time to meet and speak with those individuals to ensure they are on the right track and have the tools needed to be successful not only in EMS but also in life. In addition to his strong work-ethic he finds time to volunteer and give back to his community. Most notably is his Heroes for Heroes campaign which brought so much joy and cheer to everyone involved in the event, so much so that I can’t wait to be a part of the next one.
I had the absolute pleasure and privilege of working with Chaplain Charles Bustos at Albuquerque Fire & Rescue.
I can say without hesitation that he is one of the most patient, level-headed, logical and caring paramedics I've ever worked with.
Charles is a dedicated and servant-hearted leader, not only in the fire department, but within the community as well.
Charles consistently goes above and beyond—not only in patient care, but also in the way he pours into the next generation of firefighters through ongoing training and mentorship of cadets.
He doesn’t just teach skills; he shapes character, discipline, and integrity.
Beyond the fire service, Charles founded Forged, a men’s group that brings firefighters together to train physically while holding one another accountable to grow as better men, leaders, husbands, and fathers.
It is a powerful reflection of his belief that strong first responders should be men and women of strong character.
Charles also leads a ministry that serves those in need by providing practical, life-changing help—whether that means building wheelchair ramps, improving housing conditions, or making a home safer and more livable.
His faith isn’t just something he speaks about; it’s something he lives out every day through action.
Albuquerque Fire & Rescue and the community it serves are better because of Chaplain Charles Bustos.
His compassion, leadership, and tireless service make him a true asset and a genuine blessing to everyone around him.
— Chaplain David Hustedt
(Retired AFD)
I have known Charles Bustos for over 15 years, and during that time I have witnessed firsthand his unwavering character, work ethic, and commitment to his family, his profession, and his community. He has personally trained me in the past, and I entrusted him to train my daughters when they were children. Through his guidance, he not only helped build their physical strength, but also their confidence, discipline, and self-belief. As a devoted husband and father, he leads by example, and that same intentional leadership carries into every person he coaches and mentors. He continues to be an outstanding example of what a strong, disciplined, and values-driven man looks like for today’s youth.
What truly sets him apart is his deep investment in the future of New Mexico. Through community outreach, volunteer efforts, and initiatives like Heroes for Heroes, he pours into the lives of children in New Mexico, blessing families and making a lasting difference. He also intentionally builds the character of other men challenging them to become better fathers, husbands, and leaders. He is a clear example of the values of an exemplary leader who builds others up and bears the fruit of a Godly man. We are truly blessed to have him serving as a firefighter in the state of New Mexico and as a pillar of leadership through FORGED.
On a personal level, his impact on my life has been consistent and meaningful. As a trainer and a friend, he has pushed me to be better while always leading with humility and integrity. I have seen the same intentional investment poured into countless others—men, women, and youth—who have grown stronger not just physically, but mentally and spiritually because of his influence. His consistency, leadership, and genuine care for people leave a lasting mark, and the difference he makes in the lives of others speaks for itself.
I had the pleasure of getting to know Charles in about 2007 or 2008 when we both entered Paramedic class for AFD. He was not one to talk a lot but listened a lot. One of the first things I noticed everu day he was his commitment to preparation. Always early to his seat, desk organized with books, homework, and any other items we needed. As school progressed, and we all got know each other Charles steadily moved to an unoffical leadership/point of contact in the class for questions on material and help with skills, etc. given his firm grasp on the very difficult concepts. ( If you ever attempted P School you know the insane pace of presentation, short periods to practice/digest, then test out and move on to the next block). He always displayed integrity with his decation to learning, and a willingnes to help others whether it was before class, during lunch or after class. When we had time - he encourage all of us to not forget the imporance of physical resilience along with mental, as it seemed all our time was either in class or in study groups after class (which he often organized) and would lead short lunch work outs, jogs, etc. to help keep us mentally balanced and manage our stress. After we graduated and hit the streets, over the next several years, I had the privildege of working with him in various parts of the city and continued to be impressed with his consistency to performing his craft as an exemplary level- be it paramedicine or supression. He often did (and contiues to) lead by example. Walking the talk in showing the absolute critical imporance of training (mentally, spiritually and physically) and preparation even as an officer. A positio too many feel they can relax in and preach instead of rolling up the sleeves and getting hands on with the crew -espicially the newer firefighters/paramedics. I retired a handful of years ago but certainly hold Charles in the hightest regards as one of the hardest working, most dependable, patient and capable men I was around. If I never said it before "Thank you sir" for being such a strong and well-rounded example for me and many others.
Charles Bustos is a true team player his inspiration to be better in all forms in his life spreads to anyone and everyone he touches. He has a work ethic that is relentless when it comes to his health and fitness. Ive worked along side him to be witness to his continual dedication to service and community. You can find him speaking daily words of inspiration and motivation wherever he goes. I have been able to benefit from his regular health challenges that have held me accountable and created a community of people working to better themselves. Charles is a powerful leader in our community who is making a difference in a positive way.
I have had the pleasure of knowing Charles for approximately eight years, and during this time, his strong character and unwavering commitment have always been evident. Charles approaches every responsibility with integrity and a genuine sense of purpose, consistently earning the trust and respect of those around him—including many of my own family members, who have chosen to work with him. His dedication to volunteer work is clear in the countless hours he has spent supporting others and making a positive impact in the community, from organizing toy giveaways for hospitalized children to compassionately counseling adults in need.
Beyond his admirable character, Charles demonstrates outstanding leadership and mentoring skills, particularly in his guidance of AFD new recruits. He generously shares his experience and knowledge, helping others grow and succeed. Charles’s ability to inspire and motivate those around him has made a lasting difference, and his consistent efforts have greatly benefited everyone fortunate enough to work alongside him.
What stands out most to me about FORGED and the meaning of leadership is character. Not the kind that shows up when things are easy, but the kind revealed on hard days. Values like…Pride, respect, fairness, and integrity…aren’t just words you talk about…they’re standards you live by. You model emotional control under pressure and an internal locus of control that refuses to blame circumstances, people, or excuses. That mindset is rare, and it’s exactly what strong men and strong leaders need to see demonstrated, not just taught.
You consistently reinforce that leadership isn’t about titles, dominance, or noise!!!!IT’s about being a good man first. Showing up when it’s uncomfortable. Doing the right thing when no one is watching. Taking ownership when things go wrong and staying steady when others lose their footing. Hard days come for everyone, but how you handle those days is what defines you, and you handle them with discipline, accountability and being strong enough to ask for help!
As front line workers we can create a family with meaning and purpose…providing framework for how to live, lead, and carry themselves with respect. FORGED (a unit of one goal) isn’t about hype or ego; it’s about consistency, growth, and building men who are dependable for their families, their teams, and their communities. That impact is real, and it lasts.
Life is 10% what happens to you, and 90% how you react to it!” ~Charles Swindoll
My name is Matthew Marquez. I met Lt. Charles Bustos through the fire department when I was a rookie. I got introduced to the Forged group when he put out a monthly challenge. Since then I have completed several other challenges that he has put out and always look forward to pushing myself through new ones. My favorite thing about Lt. Bustos is his commitment to pushing us in the fire service to be our best. Weather its our physical fitness, our appearance, or how we carry ourselves as men, Charles is always setting the standards and leading by example.
Another reason why I look up to Lt. Bustos is his drive to serve others. Being Paramedic in the fire department, his devotion to serve our community exceeds the ordinary citizen. Charles goes above and beyond that calling, by mentoring people who are new to EMS and the fire service, to volunteering for local charities, to starting his own non-profit charity. He inspires me to always look at the world from beyond the view of just myself.
Lt. Bustos' career and work ethic speak for themselves. I look forward to continuing to work with him to make every firefighter in the city, state and beyond, the best they could be. I will use the lessons learned from him to make our community and the world a better place.
I’ve known Charles Bustos for more than fifteen years, ever since I first walked into his gym. His approach to training was unlike anything I had experienced—he taught me that movement should be purposeful, functional, and connected to real life. Instead of chasing numbers or reps, he showed me how to strengthen movement patterns, build stability, and develop endurance that actually translates into daily living.
Applying his lessons changed everything. I could walk farther, lift heavier, breathe better, and simply feel stronger and more capable. But the more profound impact was the discipline he instilled. Charles taught me to break challenges down, stay consistent, refine my efforts, and work toward meaningful goals. Those principles have shaped every part of my life.
Seeing him launch Forged and the Heroes for Heroes mission feels like a natural extension of who he is. Charles has always lifted people—physically, mentally, and personally. I’m grateful for the difference he made in my life, and I know Forged will do the same for others.
Charles Bustos has been a true inspiration to our family! I met Charles while searching for a gym where we would feel comfortable as we began our journey toward better health. At first, I felt nervous and intimidated about working with a personal trainer, but I decided to give it a try with Charles—and it was one of the best decisions I’ve made. Eight years later, I’m still training with him. His genuine dedication to helping others, along with his kindness, sincerity, and courage, is rare. I am stronger than I’ve ever been, and our family feels incredibly blessed to work with Charles.
Dr. Rosalia Pacheco
When I first met Charles Bustos, he was a co-owner of Firebellz gym and I was one of his clients.
Firebellz gym is a kettlebell workout facility, which specializes in carefully crafted workouts based on the clients’ need and abilities. My membership at Firebellz gym was one of the best fitness experiences of my life. The workouts, the instructors and the equipment were all top notch.
Charles crafts each workout based on the clients’ needs. He has a unique ability to assess each client individually and is able to coach us in our workouts but never to the point of injury.
Through Charles’ training program, I was able to make tremendous strides in my personal fitness which included both strength and balance. Charles has vast knowledge of muscle movement and development and this enabled me to consistently improve my physique and cardio stamina without injury. I want to thank Charles Bustos and his team at Firebellz for all they did for me and I would highly recommend Charles Bustos to anyone who is looking for a trainer who has the character and knowhow to take you to the next level.
I’ve had the opportunity to work alongside and observe Charles Bustos, both professionally and through FORGED, and I can say without hesitation that his character and work ethic set him apart. He approaches everything he does with integrity, consistency, and a clear sense of purpose. Whether it’s in the fire service or in training, he leads by example and holds himself to the same high standards he expects from others.
What truly stands out is his commitment to developing people. His programming is thoughtful, effective, and rooted in long-term progress—not shortcuts. He takes the time to mentor and coach individuals at all levels, meeting them where they are while pushing them to be better. Through FORGED, he has created an environment that builds not only physical capability, but confidence, discipline, and leadership—qualities that translate directly into real-world performance and service to others.
I have had the privilege of working with Charles Bustos when he was the co-owner of FireBellz and as an independent coach. I can confidently say that his character and work ethic sets him apart from the general coaching population. He is a proponent of continuing education which allows Charles to consistently show up prepared, motivated, and fully committed—not only to their own growth, but to the success of every individual. His integrity, professionalism, and positive attitude create an environment where people feel supported, challenged, and inspired to do their best.
Beyond Charles's technical knowledge and training expertise, his is an exceptional coach and leader. Charles has a remarkable ability to meet people where they are, tailor programs thoughtfully, and communicate clearly and effectively. Whether leading group sessions or providing one-on-one coaching, he demonstrates patience, accountability, and genuine care, helping others build confidence while pushing safely toward meaningful results.
In my opinion, what truly distinguishes Charles is his commitment to service and community. His volunteer efforts reflect a deep passion for giving back and using fitness as a tool to uplift others. He leads by example, consistently investing time and energy into mentoring, supporting, and motivating individuals. Any organization or individual would be fortunate to work with Charles.
Charles Bustos is the definition of a 'Lead by Example' firefighter. His commitment to the mission is clear: He doesn't just talk about readiness and fitness; he lives it. Whether it is maintaining equipment to the highest standard or coming up with and performing workouts using the tools of our trade, he executes every task with purpose and pushes the crew to do better.
Lt. Bustos is the definition of leadership. Real leaders lead from the front with their actions. He is a motivating force that drives others to be the best versions of themselves on and off the clock. As an officer it is easy to delegate menial tasks to subordinates but he is an exception to this. He takes pride in doing the small things with his crew and building a strong sense of comradery with his brothers and sisters.
Lt. Bustos is truly inspiring, his dedication to being a mentor for members at work is paramount in ensuring well rounded and trained firefighters. His dedication does not stop there, he is a mentor for individuals interested in EMS careers. He takes time to meet and speak with those individuals to ensure they are on the right track and have the tools needed to be successful not only in EMS but also in life. In addition to his strong work-ethic he finds time to volunteer and give back to his community. Most notably is his Heroes for Heroes campaign which brought so much joy and cheer to everyone involved in the event, so much so that I can’t wait to be a part of the next one.
I had the absolute pleasure and privilege of working with Chaplain Charles Bustos at Albuquerque Fire & Rescue.
I can say without hesitation that he is one of the most patient, level-headed, logical and caring paramedics I've ever worked with.
Charles is a dedicated and servant-hearted leader, not only in the fire department, but within the community as well.
Charles consistently goes above and beyond—not only in patient care, but also in the way he pours into the next generation of firefighters through ongoing training and mentorship of cadets.
He doesn’t just teach skills; he shapes character, discipline, and integrity.
Beyond the fire service, Charles founded Forged, a men’s group that brings firefighters together to train physically while holding one another accountable to grow as better men, leaders, husbands, and fathers.
It is a powerful reflection of his belief that strong first responders should be men and women of strong character.
Charles also leads a ministry that serves those in need by providing practical, life-changing help—whether that means building wheelchair ramps, improving housing conditions, or making a home safer and more livable.
His faith isn’t just something he speaks about; it’s something he lives out every day through action.
Albuquerque Fire & Rescue and the community it serves are better because of Chaplain Charles Bustos.
His compassion, leadership, and tireless service make him a true asset and a genuine blessing to everyone around him.
— Chaplain David Hustedt
(Retired AFD)